Pet Hoda provides customer support for order questions, product information, shipping updates, returns, refunds, and general inquiries.
Customer Support Email
pethodasupport@gmail.com
Website
https://www.pethoda.com
Support Hours
Monday to Friday
9:00 AM–6:00 PM Eastern Time
Messages received outside support hours will be reviewed on the next business day.
Response Time
We aim to respond to customer inquiries within 1–2 business days.
When contacting us about an existing order, please include:
• Your full name
• Your order number
• The email address used for the order
• A clear explanation of your request
• Photographs or video when reporting a product issue
Business Operator
Pet Hoda is operated by TAGIYEV LTD.
Company number: 17245837
Registered office:
128 City Road
London
EC1V 2NX
United Kingdom
Important Return Notice
The registered office above is not a customer return center.
Do not send products to the registered office.
To request a return, contact pethodasupport@gmail.com. The appropriate return instructions and address will be provided after the return request is reviewed and approved.